WestJet delayed flight compensation
If your WestJet flight arrived more than three hours late, you are owed €250, €400 or €600 per passenger under EU261 — decided by distance, not by ticket price. On flights departing the EU or EEA, yes, whatever the airline. On flights *into* the EU it does not: WestJet is not EU-licensed, and Art. 3(1)(b) only covers inbound flights operated by EU carriers.
| Distance | EU261 | UK261 |
|---|---|---|
| Up to 1,500 km | €250 | £220 |
| Over 1,500 km within the EU | €400 | £350 |
| 1,500–3,500 km | €400 | £350 |
| Over 3,500 km | €600 | £520 |
What WestJet typically does
- —APPR applies; the one-year filing window is strict.
- —Frequently cites safety, which is a real APPR carve-out — ask what the defect was.
- —Typical time to a first reply: about 8 weeks.
If they stonewall, escalate free to the Canadian Transportation Agency.
Questions
How much compensation do I get for a delayed WestJet flight?+
€250 for flights up to 1,500 km, €400 for 1,500–3,500 km or over 1,500 km within the EU, and €600 for flights over 3,500 km — per passenger, if you arrived more than three hours late and WestJet can't prove an extraordinary circumstance. UK departures pay £220, £350 or £520.
Does EU261 apply to WestJet?+
On flights departing the EU or EEA, yes, whatever the airline. On flights *into* the EU it does not: WestJet is not EU-licensed, and Art. 3(1)(b) only covers inbound flights operated by EU carriers.
How long does WestJet take to reply?+
Typically about 8 weeks. If you've heard nothing after six, that's normal rather than a bad sign — send the follow-up letter, then escalate to the Canadian Transportation Agency.