Talk to a person.

Disagree with a verdict, stuck on what the airline wrote back, or need a refund? Send it here. Quoting your flight number and date gets you a useful answer far faster than describing the flight.

FlightOwe is an information service, not a law firm and not your legal representative. We tell you what the rules say and give you the letters — you file your own claim and keep everything you recover. We can explain what the rules say and what the letters do — we cannot file the claim for you or negotiate with the airline on your behalf. Direct email: help@flightowe.com.